Contact information

Last updated: October 8, 2026

Contact Poffelo

For product questions, help with an order, delivery updates or a return request, contact us:

Email: ppoffelo@gmail.com
Telephone: +1 520 727 8154

If your message concerns an order, please include your order number and the email address used at checkout. Please do not send full payment card details.

Company information

Poffelo is operated by:

Novaxia LLC
8206 LOUISIANA BLVD NE, STE A #8769
ALBUQUERQUE, NEW MEXICO 87113
United States

Returns

Please contact us before sending back a product so we can provide the return instructions. Returns should be sent to:

Poffelo — Returns
2250 NW 114th Avenue
Miami, FL 33192-4177
United States
Return-location telephone: +1 786 342 0315

Your main Poffelo customer service contact remains ppoffelo@gmail.com or +1 520 727 8154.